Ticketing FAQs & Policies

Ticketing FAQ

1. What is the curtain time for each venue?
American Airlines Theatre, Studio 54 and Stephen Sondheim Theatre
Evening performances 8pm
Early Curtain Series Performances 7pm 
Matinees 2pm
 
Harold and Miriam Steinberg Center for Theatre
Laura Pels Theatre
Evening performances 7:30pm
Matinees 2pm
Black Box Theatre
Evening performances 7pm
Matinees 1:30pm
 
Click here for this month's calendar.
 
2. Is there an online seating chart for my show?
All of our theatres offer online seating charts, except for the Black Box Theatre, which is general admission.
 
3. What is the current season schedule?
This list is provided as a reference and is subject to change without notice.
         

AMERICAN AIRLINES 1  Cyrano de Bergerac  9/14/12–11/25/12
AMERICAN AIRLINES 2  Picnic  12/14/12–2/24/13
AMERICAN AIRLINES 3  The Big Knife 3/22/13–6/2/13

PELS 1  If There Is I Haven't Found It Yet  8/24/12–12/23/12
PELS 2  Talley's Folly 2/8/13–5/5/13
PELS 3  The Unavoidable ... Tom Durnin  5/31/13–8/25/13

STUDIO 54 1  The Mystery of Edwin Drood  10/19/12–3/10/13

BLACK BOX 1   Bad Jews 10/5/12–12/30/12
BLACK BOX 2   Student Production Workshop  August 2013
 

4. What are my subscription series dates?
Click here for a PDF of the tentative schedule by Series Code for the 2012–2013 Season. 
Note: Charts are accurate as of the date printed on them, and may change at any time. Call Audience Services with any questions (212) 719-1300. 

 
5. What if I want to change my subscription series?
When you renew, please provide us with as many alternate subscription series choices as possible. That way, we can explore a variety of options and get you the best seats possible, though comparable seating cannot be guaranteed.
 
6. What is the Theatre Plus™ reception schedule?
Check our Calendar for performances with the Performance Extra (Px) logo. Social Series and Out at Roundabout (formerly the Gay and Lesbian Series) take place one hour after the show. The Wine Series takes place one hour before the show.
 
For performances in the American Airlines Theatre, the receptions are held in the Penthouse Lobby on the 5th floor, unless otherwise specified.
 
For performances in the Laura Pels Theatre, post-show receptions are held in the Bruce Mitchell Lobby, unless otherwise specified.
 
For performances at Studio 54, and pre-show receptions at the Laura Pels Theatre, the receptions are held at a local venue.