Ticketing FAQs & Policies

Terms and Conditions

Privacy
Please refer to our Privacy Policy to understand how Roundabout collects and uses information.
 
Security
Roundabout Theatre Company (“RTC”) takes reasonable technical and organizational precautions to prevent exposure, misuse or loss of your data.  Your personal information is stored in a database hosted and maintained by a certified PCI compliant third party in a certified secure installation.  All financial transactions entered through our website are protected by encryption technology.  RTC cannot be responsible for the transmission of information over the Internet which is out of its control.
 
Disclaimers
RTC exercises reasonable care in mitigating any potential issues associated with the operation of our website, including, but not limited to, utilizing security software applications and employing computer consultants. We realize, however, that a multitude of technical issues can arise in our website operations.  To this effect, RTC does not warrant that the functions contained on the website, will be uninterrupted or error free, that defects will be corrected, or that RTC's web pages or ISP or server operations that host or transmit any web page or content contained thereon is free of viruses or other harmful defects.
In the event that there exists a conflict between posted materials, policies or any other terms on the website and any executed agreements, such as subscription policies, donor agreements or any other arrangements, the executed agreement and its terms will prevail and will be given full force and effect without modification. RTC’S website and its materials are provided on an "AS IS" basis without any kind of warranties or representations, either express or implied, regarding, among other things, the accuracy, completeness, or reliability of text, graphics, opinions (direct or indirect implications thereof) and other items accessed from or via this website.
RTC, its suppliers or any other third parties mentioned on this website shall not be liable, under any circumstances, for direct, indirect, incidental, special or consequential damages, including, but not limited to, costs associated with servicing, repairing and/or replacing equipment, lost data, lost profits, or business interruptions, resulting from the use or inability to use this website and its materials, whether or not RTC is advised of the possibility of such damages.
 
Ticketing
NO REFUNDS OR EXCHANGES. THE USE OF CAMERAS, RECORDING DEVICES, CELL PHONES, BEEPERS, AND OTHER ELECTRONIC DEVICES DURING THE PERFORMANCE IS PROHIBITED UNLESS IN CONJUNTION WITH ASSISTED LISTENING/CAPTIONING DEVICE PROVIDED BY OR AUTHORIZED BY THE THEATER. LATECOMERS WILL BE SEATED AT THE DISCRETION OF MANAGEMENT. Tickets purchased from unauthorized sources may be counterfeit or otherwise invalid; such purchases are made on your own risk. Your ticket may not be copied or reproduced in any form. Your ticket constitutes a revocable license and management reserves the right to refuse admission or revoke tickets at any time, for any reason. Accessible seating is intended for patrons with mobility disabilities only.
 
Intellectual Property
This website’s design and content are the property of RTC and are protected by copyright, trademark, and other intellectual property laws. RTC authorizes you to view and download the content portion of this website only for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained on the original materials. You may not otherwise copy, reproduce, modify, perform, publish, transmit, display, participate in the transfer or sale, create derivative works, or in any way commercially exploit or provide to a third party the content or any other portion of the website without the prior written consent of RTC.  No license is granted or implied based on the display of any trade names, trademarks, service marks, logos, or domain names on this website.
If you post content or submit material to this website, such content will not be acknowledged or returned, and you grant RTC a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content does not violate this policy and will not cause injury to any person or entity, and that you will defend, indemnify RTC and/or its associates for all claims resulting from content you supply.  RTC has the right but not the obligation to monitor and edit or remove any activity or content. RTC takes no responsibility and assumes no liability for any content posted by you or any third party.
 
Links on This Website to Third Party Sites
This website may contain hyperlinks to websites and Internet resources operated by persons or entities other than RTC. Links from this website to other third-party sites do not constitute an endorsement by RTC or its associates of any third-party resources or their contents.  Such hyperlinks to other web resources are provided for your reference only and on an “as is” basis. You acknowledge and agree that RTC is not responsible for the availability of linked sites and does not endorse and is not responsible or liable for any content, advertising, products, privacy policies, or other materials on or available from such sites or any damages caused by them. You are solely responsible for determining the extent to which any content or resource is appropriate to use at any other websites to which you might link from this website.
 
Links to This Website on Third Party Sites
Websites operated by persons or entities other than RTC may contain hyperlinks to this website. Links to this website to other third-party sites do not constitute an endorsement by RTC or its associates of any third-party resources or their contents.  You acknowledge and agree that RTC does not endorse and is not responsible or liable for any content, advertising, products, privacy policies, or other materials on or available from such sites or any damages caused by them. You are solely responsible for determining the extent to which any content or resource is appropriate to use at any other websites which might link to this website.
 
Communications
You agree that you will not upload to, distribute, or otherwise publish on or through the website any material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable.  You are solely responsible for any content you post to this website and represent and warrant that you will not post content that infringes or violates any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.  By posting any User Content, you represent and warrant that you have the lawful right to post, distribute, display and reproduce such User Content.  You further agree that you will not post content that violates any law, statute, ordinance, or regulation and that the content will not contain any viruses, or other malware intended to damage, detrimentally interfere with, surreptitiously expropriate any system, data, or information.
 
Indemnification
You agree to defend, indemnify, and hold RTC and its employees, agents, officers, directors, agents, contractors, suppliers, constituents and other representatives harmless from and against all liabilities, damages, claims, actions, costs, and expenses (including reasonable attorneys' fees) in connection with or arising from your use of this website.  RTC may participate in the defense of any claim or action at your expense and any negotiations for settlement.  RTC reserves the right, on notice to you, to assume exclusive defense and control of any claim or action subject to indemnification by you, without relieving you of your indemnification obligations, and in that event, you agree to cooperate with our defense of the claim.
 
Interpretation
If any provision of these Terms and Conditions of Use is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and other provisions shall remain enforceable and in full effect. No failure or delay in enforcing any term, exercising any option or requiring performance shall be a waiver of that or any other right.
 
Last updated: 10/1/2018