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Web Accessibility

Accessibility Statement for Roundabout Theatre Company

Last reviewed: September 30, 2025

This accessibility statement applies to roundabouttheatre.org and tickets.roundabouttheatre.org. These websites are run by Roundabout Theatre Company. 

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colors, contrast levels and fonts using browser or device settings.
  • Zoom in up to 400% without the text spilling off the screen.
  • Navigate most of the website using a keyboard or speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Not all content is available to screen reader users.
  • Some text will not change font sizing according to browser settings.
  • It is not possible to select seats using only a keyboard.
  • Some text may be difficult to read due to a low level of contrast.
  • Some images do not have alternative text.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Accessibility@RoundaboutTheatre.org

If you need information on this website in a different format:

We’ll consider your request and get back to you in 7-10 business days.

Technical information about this website’s accessibility

We aim to comply with Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

Non-text content

Some images do not have a text alternative or have poor alternative text so people using a screen reader cannot access the information conveyed. This fails WCAG 2.2. Success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by June 30, 2026.

Info and relationships

Some forms do not use the correct HTML markup and lack accessible names, fieldsets and legends. Additionally, some forms do not correctly relate the information cells with the relevant headings.  This fails WCAG 2.2. Success criterion 1.3.1 (info and relationships).

We plan to resolve this by June 30, 2026.

Links

Some links do not have an accessible name or do not make sense when read in context or isolation. Some links use the same link text but direct users to different pages. This fails WCAG 2.2. Success criterion 2.4.4 (link purpose (in context)) and 2.4.9 link purpose (link only).

We plan to resolve this by June 30, 2026.

Text in image

Some images contain text making it impossible to adjust how the text is presented. This fails WCAG 2.2. Success criterion 1.4.5 (images of text) and 1.4.9 (images of text (no exception)).

We plan to resolve this by June 30, 2026.

Font sizing

Some text does not resize when adjusting browser font settings. This fails WCAG 2.2. Success criterion 1.4.4 (resize text).

We plan to resolve this by June 30, 2026.

Text Contrast 

Some fonts do not have enough contrast with their background colors. This fails WCAG 2.2.. Success criterion 1.4.3 (contrast (minimum)) and 1.4.6 (contrast (enhanced)).

We plan to resolve this by June 30, 2026.

User interface control contrast

Some controls such as buttons and links do not have enough contrast between the background and foreground colors. This fails WCAG 2.2. Success criterion 1.4.11 (non-text contrast).

We plan to resolve this by June 30, 2026.

Opening links in new windows

Some links are opened in new windows without warning. This fails WCAG 2.2. Success criterion 3.2.5 (change on request).

We plan to resolve this by June 30, 2026.

Buying tickets using assistive technology

It is not possible to select seats when using a keyboard. This is in part to elements not appearing in the focus order, not showing which elements are in focus, and functions not being executed by keyboard interactions. This fails WCAG 2.2. Success criterion 2.1.1 (keyboard), 2.1.3 (keyboard (no exception)), 2.4.3 (focus order), (2.4.7 focus visible).

Not all content is voiced when using a screen reader. This includes error messages, warnings and announcements related to ticketing and timeouts. This fails WCAG 2.2. Success criterion 4.1.3 (status messages).

Some controls have not been correctly labelled and cannot be targeted using speech to text software or screen readers. This fails WCAG 2.2. Success criterion 1.3.1 (info and relationships) and 4.1.2 (Name, role, value).

We plan to resolve this by June 30, 2026.

Process & Maintenance

We aim to update and review the accessibility of our content on an annual basis, especially when making substantive changes to design or structure. We use a combination of manual assessment and automated scanning to ensure we identify all potential barriers to users. 

Third-Party Content

Where content is hosted by third parties (e.g. embedded media, mapping services, social feeds), we strive to select providers that support accessibility. However, we cannot guarantee the accessibility of all third-party content.

Disclaimer

We aim to resolve accessibility issues as quickly as possible and will update this statement accordingly.

As our website is continually updated, additional accessibility barriers may exist that have not been documented here. This may not serve an exhaustive list of barriers or non-compliances at all times.

We recognize that accessibility is an ongoing process, and despite our efforts, some content may not yet meet all accessibility requirements. We cannot guarantee that every feature or third-party integration will be fully accessible at all times.

This accessibility statement and disclaimer are provided for general informational purposes only, do not constitute legal advice, and do not create or imply any warranty or guarantee of accessibility. We disclaim liability for any damages, direct or indirect, arising from the use of our website or digital content.

If you encounter accessibility barriers, please contact us at Accessibility@RoundaboutTheatre.org, and we will make reasonable efforts to provide you with access to the requested content or service.