Roundabout Theatre Company, the nation’s largest not-for-profit theatre, seeks a Business Applications Associate.
Reporting to the Business Applications Manager, the Business Applications Associate will facilitate and support event and database-related work within Roundabout’s Sales and Analytics team. This position splits time between administration of events for Criterion Ticketing and Roundabout Productions in Tessitura, Roundabout’s enterprise CRM. This position is a full-time salaried position, with benefits.
This is some of what the Business Applications Associate will do:
- Assessing, programming, and maintaining events and pricing structures in Tessitura with a sharp eye for granular detail. This includes but is not limited to:
- Creating and scheduling production events
- Auditing event builds
- Programming pricing, promotional offers, and scheduling dynamic pricing events
- Organizing data imports
- Facilitating annual subscription rollovers
- Collaborating with internal and external stakeholders and clients on administration of sales plans and projects for both Roundabout Theatre Company and Criterion Ticketing events.
- Serving as Criterion’s Client Representative for communications between rental production companies and our team.
- Communicating requirements for reporting and analysis of event sales.
- Creating and maintaining technical documentation of processes, reports, and integrations.
- Assisting with Sales and Analytics team projects, including routine report auditing, and other duties as assigned.
This is some of what the Business Applications Associate should bring:
- 1-3 years of experience in an arts organization, theatre company, or box office.
- High level of computer proficiency with knowledge of Microsoft Office programs including Word, Excel and Outlook. Familiarity with Power Query preferred.
- CRM experience required. Familiarity with Tessitura software strongly preferred.
- Keen attention to detail.
- Excellent time management.
- Readiness to collaborate and engage with others to problem-solve and manage competing project timelines.
This is a full-time position with all standard Roundabout benefits. The salary range is $50,000–$55,000 annually, plus any overtime for hours worked over 40 in a workweek. The standard work week for this position is Thursday through Monday, with hours to be determined based on performance schedules.
TO APPLY:
Please forward cover letter in PDF or Word format with salary requirements and resume to: jobs@roundabouttheatre.org and use code BAA-0824 in the subject line. No phone calls please.
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Roundabout celebrates the power of theatre by spotlighting classics from the past, cultivating new works of the present and educating minds for the future
Read more about Roundabout’s work, culture, and commitment to the future at https://www.roundabouttheatre.org/about/
As a theatre company and a long-standing member of many communities, Roundabout believes in the importance of words, the impact of action, and the healing capacity of shared stories. Roundabout has created a five-year strategic plan to evaluate and evolve how we address Equity, Diversity, Inclusion and Anti-Racism in our work, workplaces, and our community. Conceived by a team of 29 staff members in collaboration with the Board EDI Committee following a company-wide assessment in October 2019, the plan was launched in September 2021. Learn more HERE.
To this end, Roundabout Theatre Company is an Equal Opportunity Employer that strives to represent individuals from all walks of life in its workforce. We want our employment community to be a representation of the diverse world we live in. As such, we strongly encourage people from underrepresented groups to apply, and we ensure that every candidate who applies for a position at Roundabout Theatre Company is treated equally and fairly without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status and any other factor prohibited by law. We believe diversity in our teammates is paramount to our success as a not-for-profit theatre serving all communities in New York.