Roundabout Theatre Company, New York’s leading not-for-profit theatre, seeks an individual with meticulous attention to detail for an administrative position in the Ticketing Operations division of our Audience Services department.

The Ticketing Coordinator will assist in maintaining the revolving production and sales processes for Roundabout’s Ticketing Operations team. It is a full-time hourly position with benefits. The work schedule will include weekends and holidays.


  • Maintain technical knowledge of Tessitura (Roundabout’s customer relationship management software), with an eye for granular detail.
  • Expedite Ticketing Operations projects.
  • Ensure integrity of all offer and price changes.
  • Process subscription and single ticket orders submitted through all channels.
  • Additional duties as assigned.


The ideal candidate is a quick learner who can thrive working independently and collaborating with others. This person is open to taking on new tasks and challenges and can adapt to changes in a fast- paced work environment, including the ability to shift between various departmental duties, and troubleshooting for various departments as needed.

Experience with the Microsoft Office Suite and Tessitura, or a similar CRM platform, is required.

Please send cover letter and resume, including salary requirements, to using the code TC0619 in the subject line. PDF or Microsoft Word format will be accepted. No phone calls please.

As part of our application process, we ask that candidates consider completing a survey. This is voluntary and survey information will be anonymous and kept separate from application materials.

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Roundabout Theatre Company is an Equal Opportunity Employer that strives to represent individuals from all walks of life in its workforce. We want our employment community to be a representation of the diverse world we live in. As such, we strongly encourage people from underrepresented groups to apply, and we ensure that every candidate who applies for a position at Roundabout Theatre Company is treated equally and fairly without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status and any other factor prohibited by law.  We believe diversity in our teammates is paramount to our success as a not-for-profit theatre serving all communities in New York.

Mission: Roundabout celebrates the power of theatre by spotlighting classics from the past, cultivating new works of the present, and educating minds for the future.