Ticketing FAQ
1. What is the curtain time for each venue?
AMERICAN AIRLINES THEATRE
| Evening Performances | 8:00pm |
| Early Curtain Series | 7:00pm |
| Wednesday and Saturday Matinees | 2:00pm |
| Sunday Matinees | 3:00pm |
STEPHEN SONDHEIM THEATRE
| Evening Performances | 8:00pm |
| Early Curtain Series |
7:00pm |
| Matinees | 3:00pm |
STUDIO 54
| Evening Performances | 8:00pm |
| Early Curtain Series |
7:00pm |
| Wednesday and Saturday Matinees | 2:00pm |
| Sunday Matinees | 3:00pm |
LAURA PELS THEATRE
| Evening Performances | 7:30pm |
| Wednesday and Saturday Matinees |
2:00pm |
| Sunday Matinees | 3:00pm |
BLACK BOX THEATRE
| Evening performances | 7:00pm |
| Saturday Matinees | 1:30pm |
| Sunday Matinees | 2:00pm |
Click here for this month's calendar.
2. Is there an online seating chart for my show?All of our theatres offer online seating charts, except for the Black Box Theatre, which is general admission. These can be found here:
American Airlines Theatre
Studio 54
Laura Pels Theatre
Stephen Sondheim
3. What is the current season schedule?
You can view our current, upcoming, season here.
4. What are my subscription series dates?
Click here for a PDF of the tentative schedule by Series Code for the 2018–2019 Season.
Note: Charts are accurate as of the date printed on them, and may change at any time. Call Audience Services with any questions 212.719.1300.
5. What if I want to change my subscription series?
When you renew, please provide us with as many alternate subscription series choices as possible. That way, we can explore a variety of options and get you the best seats possible, though comparable seating cannot be guaranteed.
6. How do I exchange my tickets?
As a subscriber, you can now exchange or donate your tickets as soon as you know you cannot attend your scheduled performance. Please see Subscriber Ticket Exchange section of the Tickets & Policies page for a detailed explanation of our policy.
7. What is the Ovation Club?
Full season subscribers are automatically enrolled in our Ovation Club. Ovation Club members receive several great benefits, including an invitation to an exclusive Ovation Club event, a 15% discount on Roundabout merchandise purchased online at BroadwayStore.com. Additionally, Ovation Club members still receive the great subscription benefits they’ve come to love and expect at Roundabout Theatre Company: free and flexible ticket exchanges, discounted tickets for family and friends, and discounts on restaurants, hotels, and parking.
8. What if I’m late for a performance?
For the comfort of all Roundabout patrons, latecomers will be seated at suitable breaks in the performance and in conveniently reachable seat locations. Latecomers who are ticketed for accessible seats in the mezzanine at the Laura Pels Theatre may be redirected to similar seats in the orchestra. Latecomers will be seated at the discretion of the management.