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*Updated as of September 29, 2022

Please see below for updated mask requirements for our shows.


FAQs

Safety

Are vaccines required to see a show?

Per The Broadway League’s current COVID-19 safety policy, vaccines are no longer required to enter Roundabout venues.

Are masks required to see a show?

For all performances of 1776, all audience members seated in the first row of the orchestra will be required to wear approved masks provided by Roundabout. If you purchase tickets in these designated locations you will be required to wear an approved mask. Audience members not seated in this row are encouraged to wear their own masks. 

For all performances through December 31, 2022 at the Harold and Miriam Steinberg Center for Theatre (Laura Pels Theatre and Roundabout Underground) all audience members will be required to wear a properly fitting mask over the nose and mouth in the theatre except when eating or drinking. Certain seating locations, based on the proximity to the actors, may be required to wear a provided mask. Policies for performances beginning January 1, 2023 will be announced at a later date.

Please note that mask requirements may change at any time in accordance with recommendations from health and safety experts and/or the needs of the show and our audiences.

Will food and drinks be served at the show?

Food and beverages will be available for purchase, except at Roundabout Underground.

What are you doing to protect people from COVID-19?

The ventilation systems in all our auditoriums now have MERV 14 or higher filtration, and, in addition to rigorous cleaning and sanitation, we’ll be implementing all applicable health and safety protocols based on government and industry guidance. As guidelines evolve, we’ll keep you informed about the updated precautions we’re taking for your comfort and care.

On the day of the performance, by entering the theatre, all audience members are attesting that they:

1.    Have not had COVID-19 in the prior fourteen days;

2.    Have not been in contact with anyone known to have COVID-19, or persons exhibiting symptoms of COVID-19 in the prior fourteen days;

3.    Are not presently exhibiting COVID-19 symptoms themselves. 

Any ticket holder unable to affirm these three items, should not attend the theatre. They should stay home and contact Audience Services at audienceservices@roundabouttheatre.org or 212.719.1300 for assistance in rescheduling.

I don’t feel well. Should I still attend the show?

No. If you are feeling sick, please stay home and contact Audience Services at audienceservices@roundabouttheatre.org or 212.719.1300 for assistance.

I purchased an Open subscription. What do I do next?

You will be alerted when the booking window for each show is open. That is when you will have the chance to pick your seats and date. You may also log into your account at roundabouttheatre.org to view productions currently eligible for booking.

For additional information on ticket exchanges, please click here.

Terms and Conditions

By purchasing a ticket to a Roundabout event, or by entering or by one’s presence in a Roundabout venue, a theatre goer agrees to abide by all COVID-19 safety protocols as determined by Roundabout Theatre Company at the time of the event. This could include but is not limited to mask wearing, temperature checks, proof of vaccination, social distancing, mobile ticketing, and use of credit cards to purchase concessions and merchandise. Theatregoer agrees to adjust any behavior as instructed by members of Roundabout Theatre Company staff, should a staff member determine such behavior to be unsafe and request such an adjustment. Specific safety protocols will be listed on roundabouttheatre.org prior to performances and may be updated at any time.

By entering a Roundabout Theatre Company venue, theatregoer assumes all risks associated with entering a place of public gathering and voluntarily waives any and all claims and potential claims against Roundabout Theatre Company relating to COVID-19 or any other communicable disease or illness, or that arise from or relate in any way to, however caused, the risk of exposure or actual or alleged exposure to a bacteria, virus or other pathogen capable of causing COVID-19 or any other communicable disease or illness, in each case whether the actual or alleged circumstances giving rise to any claim or potential claim occur before, during, or after the event.